Terms of Service

About these terms

These Terms of Service (“Terms”) are an agreement between Legal Staff (the operator of legalstaff.in) (“Legal Staff”, “we”) and the advocate, firm or organisation that uses Legal Staff (“you”, the “Customer”). They apply to the website, the app and any related services. By creating an account or using the service, you accept these Terms.

Who can use Legal Staff

• Legal Staff is for advocates, law firms, chambers and organisations, and their staff. It is not a consumer service, and users must be at least 18.
• If you create an account for a firm or organisation, you confirm you are authorised to accept these Terms for it, and the firm is the Customer.
• You are responsible for the people you invite and for what they do in your workspace.

Your account and security

You sign in with Google. Keep your Google account secure, give team members only the roles they need, and remove people who leave. Tell us promptly through the request form if you think your account has been misused.

Acceptable use

You agree not to:

• break any law, court order or professional rule, including the Bar Council of India rules that apply to you;
• upload data you have no right to process, or malware;
• try to reach another firm’s data, test our security without written permission, or disrupt the service;
• scrape, resell or reverse-engineer the service except where the law allows;
• use reminders or client sharing to send spam or messages people have not agreed to receive;
• publish false or misleading information in the advocate directory.

We may remove content or limit access that breaks these rules.

Your data

You own your data. Everything your firm puts into Legal Staff (cases, client and party details, documents, notes, drafts and invoices) remains yours. You give us a limited licence to host, copy, process and display it only to provide, secure and support the service for you.

For personal data about your clients and other parties, you are the data fiduciary under the DPDP Act and we are your data processor, as described in our Privacy Policy. You are responsible for having a lawful basis for that data and for responding to your clients’ requests; we will help where we reasonably can.

We do not sell your data or use your case files to advertise to anyone.

AI features

Legal Staff includes AI features, such as reading court orders, picking out the next hearing date, the Case Brain, research notes and drafting help. These features are assistive:

• Output can be incomplete or wrong. An advocate must review every summary, date, calculation and draft before relying on it or filing it.
• Dates read from orders and limitation calculations are suggestions until you confirm them.
• The output is not legal advice. Legal Staff is software, not a law firm, and does not act for you or your clients.

You remain responsible for your professional work, your filings and your advice to clients.

Third-party services

Some features depend on services we do not control, such as Google sign-in, Razorpay, email delivery, the WhatsApp Business API and court-data providers. Their own terms apply when you use them, and we are not responsible for their availability or for errors in court data they supply. eCourts and court websites are run by the courts, not by us.

Plans, fees and taxes

• Paid plans (Solo, Professional, Firm and Enterprise) are billed monthly or annually in Indian rupees at the prices shown when you subscribe.
• Prices are subject to GST and other applicable taxes, which we show on the invoice. Give your GSTIN at checkout to get a GST invoice in your firm’s name.
• Payments are processed by Razorpay. We never see or store your card or UPI details.
• Unless you cancel, a plan renews for the same period at the end of each billing period where your payment method supports renewal; otherwise you will be asked to pay to renew.
• We may change prices for future periods with reasonable notice before they apply to you.

Cancellation and refunds

You can cancel at any time; your plan stays active until the end of the period you have paid for. Refunds are covered by our Cancellation & Refund Policy.

Suspension, termination and export

• We may suspend or close an account that seriously or repeatedly breaks these Terms, does not pay, or puts the service or other users at risk. Where reasonable, we will warn you first.
• You can stop using the service and close your account at any time.
• Before closure, and for a reasonable period after it, you can export your data. After that we delete it as described in our Privacy Policy.

Confidentiality

We treat the content of your workspace as confidential. We access it only to provide and support the service, to keep it secure, when you ask us to, or when the law requires it. Our staff and service providers are bound to keep it confidential. We understand that your files may be covered by client confidentiality and professional privilege, and we do not claim any right to them.

Our intellectual property

The Legal Staff software, design, templates, reference notes and brand belong to us or our licensors. While your plan is active, we give you a non-exclusive, non-transferable right to use them for your practice. Documents you create from our templates belong to you. If you send us feedback, we may use it to improve the product without any obligation to you.

Disclaimers

We work to keep Legal Staff available, accurate and secure, but we provide it “as is” and “as available”. To the extent the law allows, we do not promise that it will be uninterrupted or error-free, that court data from third parties will be complete or current, or that AI output will be correct. Always check dates and orders against the court record.

Limitation of liability

To the extent the law allows:

• neither party is liable for indirect, incidental, special or consequential loss, or for lost profits, revenue or goodwill;
• our total liability for all claims relating to the service is limited to the fees you paid us in the 12 months before the event giving rise to the claim.

These limits do not apply where the law does not allow them to be limited, such as for fraud.

Indemnity

You agree to compensate us for losses and reasonable costs arising from a third-party claim caused by data you uploaded without the right to do so, or by your breach of these Terms or the law.

Governing law and disputes

These Terms are governed by the laws of India. Subject to any mandatory law, the courts having jurisdiction where the operator is registered have exclusive jurisdiction. We encourage you to raise any issue with us first through the request form, so we can try to resolve it informally.

Changes to these terms

We may update these Terms as the service or the law changes. We will change the “Last updated” date and, for significant changes, tell you in the app or by email before they take effect. Continuing to use the service after that means you accept the updated Terms.

Contact

Questions about these Terms: use the form on our Data rights page. See also our Privacy Policy and Cookie Policy.